Carla Bank sells original works of art through the website www.carlabank.com and several art festivals all over the USA These terms and conditions govern your use of this site. By using this site you are agreeing to the Terms and Conditions, Privacy Policy and Returns Policy (“these policies”) . If you do not agree with these policies, your sole remedy is to not use this site.
Custom Artwork and Store Credit Policy
Each piece by Carla Bank is custom-made and crafted with care, ensuring a unique, one-of-a-kind artwork for each customer. Because of this custom, made-to-order process, we cannot accept returns. However, we are committed to your satisfaction. If for any reason you are unsatisfied with your purchase, we are happy to offer store credit for the full amount of your order, which can be used toward a future purchase.
Thank you for understanding and supporting original artwork!
Color; You understand and agree that commercially reasonable efforts have been made to display the colors of original works of art accurately on this site. As individual monitors display colors differently, Carla Bank Art is not responsible for the color accuracy and your sole remedy for any inconsistencies in color as per your perception is to return the painting for a store credit.
Ownership of Content - Intellectual Property; The materials contained in this site are protected by United States copyright law, all rights reserved and all other laws of the United States. Carla Bank has the exclusive intellectual property rights to all photos, images, text, videos and any other material or content included on this site.
Social Media Content Sharing; You may share content on social media that is linked to this site.
Third Party Services; This site uses third party services, applications or sites, that make available their content and services. When you access those third party services, applications or sites, you are bound by the terms and policies of the third party.
Purchasing Policy; On completion of your order you will be sent a verification email.Carla Bank Art will make reasonable efforts to ship the artwork to you within 10 days of the order being placed. When your artwork has been shipped you will be sent an email notification of shipping that includes the delivery tracking number if applicable.
Payments; eCommerce Payment Processor; Payments are made through a third party payment processors, Stripe or Paypal, and processing of payments is subject to the third party’s Terms of Service and Privacy Policy. You agree to pay Carla Bank Art, through the payment processor, the full amount as charged.
Customer Complaints; If there are any problems or discrepancies with your order, you shall notify me within 5 days of receipt of your delivery via email to carla@carlabank.com
Limitation of Liability; Carla Bank Art’s liability will not exceed the total amount paid for the artwork and your sole remedy is limited to the amount you paid for the artwork.
Governing Law; These Terms and Conditions are governed by the laws of the State of Illinois. You agree that any action to enforce these Terms and Conditions will be brought solely in the State and Federal courts of Illinois
PRIVACY POLICY
Carla Bank sells original works of art by Carla Bank through the website www.carlabank.com This Privacy Policy describes what information is collected, used and shared by visitors and users of this site. By using this site you are agreeing to the Terms and Conditions, Privacy Policy and Returns Policy (“these policies”) . If you do not agree with these policies, your sole remedy is to not use this site.
Personal Identifying Information; Your personal information is only used for the purpose of fulfilling orders, sending newsletters and customer support. Your personal information is not shared with third parties other than third party service providers for the sole purpose of providing these services.
Fulfilling Orders; This Site collects and retains information related to transactions carried out on this site for the purpose of fulfilling orders, including your name, phone number, email and address. This site uses third party e-commerce payment processors Stripe and Paypal (“payment services”) When using these Payment Services, they collect and store personal information required to complete the purchase, as outlined in their Privacy Policies.
Newsletters; This Site offers subscription to a third party newsletter service provider, Mailchimp, to notify subscribers of studio updates, announcements for new work, press releases and invitations to art events. When you sign up for this service you agree to have your name and email stored for the sole purpose of providing this service. Refer to Mailchimp for their terms and conditions and privacy policy.
Customer Support; When you send emails or other communications, we keep a record of that correspondence. Customer support inquiries are retained in order to provide information or assistance as requested by you.
Third Party Websites; We advise that you review the privacy policies of other websites you link to from this site so you understand how those websites use, collect and store your information. We are not responsible for the privacy statements or other content on websites outside of this site.
Usage Information; This site uses Google Analytics and Squarespace Analytics, these services are subject to their Terms and Conditions and Privacy Policies. Carla Bank Art has access to the information they collect, for the sole purpose of analysing site usage and performance.
Changes to Privacy Policy; Any changes we may make to the Privacy Policy will be posted on this page.
Entire Agreement; These Terms and Conditions, Returns Policy and Privacy Policy (can be viewed at Checkout), are the entire agreement between Carla Bank Art and you